Knowledgebase

How do I use the Mailing List facility on my hosting package?

The mailing list facility can be accessed from the cPanel Control Panel, and is a great way to send large amounts of mail at once, for instance when you need to send newsletters to your subscribers. Each list can contain up to 2500 recipients, and you are able to send an email to all of these recipients simultaneously with the click of just one button!

The Mailing Lists feature can be found in the "Email" panel of the Control Panel, clicking the icon will take you to the page to setup and manage these lists. This page is split into three sub-headings.

Email Mailing Lists

This first section of the page contains a short description of the Mailing Lists and what they can be used for, as well as some useful information regarding them. The information is covered in this guide as well in additional detail.

Add a New Mailing List

This is where you will get started with the Mailing List system, by creating your first mailing list. In order to do so, all you need to do is to enter a name for the list into the field shown, and then click the "Create" button beneath. This will create the list, and add it to the table in the third section of the page, which is where we can then use the list. The name that you give to your list is purely internal and for your benefit, so simply set it to something that will remind you of who is in the list.

Modify Mailing Lists

This is the section that will allow you to now use the lists you have created. You will see each list shown with several options to the right of it. The most important link to use first is the one in the "Edit List?" column of the table, which will take you to a new page specific to that mailing list. From here you can add email addresses to the list by "Subscribing" them using the text field provided, and you can also remove any by unsubscribing them. There is also a section on the page for unconfirmed addresses, which are those you have not yet sent an email to, and therefore cannot confirm if they exist or not.

At the bottom of this page you will also find a small section of HTML code that you can copy. This code, if placed into a html page on your website, will display a small form that visitors can fill in and submit in order to add themselves to your mailing list automatically. This saves you having to manually enter every single subscriber, as visitors can add themselves to the mailing list.

Heading back to the table of mailing lists, you will also notice that there are links provided to allow you to undertake several other steps, such as exporting the mailing list as a simple text file. You can also edit the confirmation email that subscribers are sent when they are added to the mailing list, which allows them to confirm that it was indeed they who signed up. The last link on the table is the link to actually send an email to the mailing list here. Clicking this link will take you to a page where you can compose your message and then subsequently send it to the mailing list.

If you have any trouble using the system at all, don't hesitate to contact our support team, who will be more than happy to answer any queries you have.

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